FAQ

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 What products do you sell?

We offer a wide range of home décor, furniture, and essential home products designed to make your space more functional and comfortable.

Where do you ship?

We currently ship across all 50 states in the United States. Delivery to Alaska, Hawaii, and P.O. Boxes may take longer.

How long does delivery take?

Orders are typically delivered within 8 to 15 business days. In some cases, delivery may take up to 35 business days depending on logistics and external factors.

Do you offer free shipping?

Yes, some products qualify for free shipping. In certain cases, free shipping may also be offered based on order value or promotional periods.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email. Please allow 3 to 5 business days for tracking updates to appear.

What payment methods do you accept?

We accept:

  • Credit Cards
  • Debit Cards
  • Wallet-based payments

All payments are processed securely.

Can I return my order?

Yes, returns are accepted. You can initiate a return based on the conditions mentioned in our Return & Refund Policy.

Do you offer exchanges?

No, we currently do not offer exchanges. If needed, you can return the item and place a new order separately.

How will I receive my refund?

Once your return is approved, the refund will be issued to your original payment method.

 How can I contact Pellikanz?

You can reach out to us anytime at: support@pellikanz.com

We’re happy to assist you with any questions or concerns.