Privacy policy

Last Updated: April 2026

Pellikanz respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

We believe transparency builds trust, so we’ve written this in a way that is clear, honest, and easy to understand.

Information We Collect

When you interact with Pellikanz, we may collect certain information to provide a smooth shopping experience.

This includes:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Order Information

  • Products purchased
  • Payment method (processed securely via third-party providers)

Technical Information

  • IP address
  • Browser type and device information
  • Website usage data (pages visited, time spent, etc.)

How We Use Your Information

We use your information only for relevant and necessary purposes, such as:

  • Processing and fulfilling your orders
  • Sending order confirmations and updates
  • Providing customer support
  • Improving our website, products, and services
  • Preventing fraudulent transactions
  • Communicating important updates or offers (only where applicable)

We do not use your data in ways that are misleading or unrelated to your interaction with us.

Payment Information

We do not store or directly process your payment details.

All payments are handled through secure third-party payment providers, ensuring your financial information remains protected at all times.

Sharing of Information

We do not sell your personal data.

Your information may be shared only when necessary, including:

  • With shipping partners to deliver your orders
  • With payment providers to process transactions
  • With service providers that help us operate our website

All third parties are expected to handle your data responsibly and securely.

Cookies and Tracking Technologies

Pellikanz uses cookies to improve your browsing experience.

Cookies help us:

  • Understand how users interact with our website
  • Remember your preferences
  • Improve website performance and functionality

You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

Data Retention

We retain your information only for as long as necessary to:

  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes and enforce our policies

Once no longer needed, your data is securely handled or removed.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections to your information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise any of these rights, you can contact us directly.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.

While no system is completely risk-free, we continuously work to maintain a secure environment for your data.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external sites. We encourage you to review their policies before sharing your information.

Children’s Privacy

Pellikanz does not knowingly collect personal information from individuals under the age of 13.

If such information is identified, we will take appropriate steps to remove it.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the revised date.

Need Help?

If you have any concerns or questions related to this Privacy Policy, you can reach us at: support@pellikanz.com