Terms of service

Last Updated: April 17, 2026

These Terms of Service govern your use of the Pellikanz website and the purchase of products from our store. By accessing our website or placing an order, you agree to these terms. We encourage you to read them carefully so you clearly understand how we operate.

Overview

Pellikanz is an online store offering home décor, furniture, and lifestyle products. By using our website, you confirm that you are at least the age of majority in your region or have permission to use this site under supervision.

Your use of our services is subject to these Terms, along with our related policies such as Shipping, Return & Refund, and Privacy.

Use of Our Website

You agree to use our website lawfully and respectfully.

You must not:

  • Use the website for any illegal or unauthorized purpose
  • Attempt to interfere with website functionality or security
  • Misuse or copy content without permission

We reserve the right to restrict or terminate access if misuse is detected.

Product Information

We make every effort to ensure that product descriptions, images, and details are as accurate as possible.

However:

  • Product colors may vary slightly due to screen settings
  • Availability may change without prior notice
  • Minor variations may occur depending on suppliers

We do not guarantee that all product information will always be completely error-free, but we aim to correct any inaccuracies promptly.

Pricing and Payments

All prices listed on our website are subject to change without prior notice.

We accept payments through:

  • Credit and Debit Cards
  • Wallet-based payments

Payments are processed securely through third-party providers. We do not store your payment details.

Order Acceptance and Cancellation

Once you place an order, you will receive a confirmation email. This does not always guarantee acceptance.

We reserve the right to:

  • Cancel or limit orders if required
  • Refuse orders that appear fraudulent or suspicious
  • Cancel orders due to pricing or stock errors

If your order is canceled after payment, a refund will be processed to your original payment method.

Shipping and Delivery

Shipping timelines, delivery estimates, and related conditions are outlined in our Shipping Policy.

While we aim to meet estimated delivery times, delays may occur due to factors beyond our control, such as logistics or customs.

Returns and Refunds

Our return and refund process is governed by our Return & Refund Policy.

We encourage customers to review the policy before purchasing to understand eligibility and conditions.

Intellectual Property

All content on this website, including text, images, branding, and design, belongs to Pellikanz or its licensors.

You may not copy, reproduce, or use any content without prior written permission.

Limitation of Liability

Pellikanz is not liable for:

  • Indirect or incidental damages
  • Delays caused by external factors
  • Losses arising from the misuse of products

Our responsibility is limited to the extent permitted by applicable laws.

Third-Party Services

We may rely on third-party services such as payment providers and logistics partners.

We are not responsible for the independent practices or policies of these third parties, but we work only with providers that support secure and reliable operations.

Changes to Terms

We may update these Terms of Service from time to time to reflect operational or legal changes.

Any updates will be posted on this page, and continued use of the website indicates acceptance of the revised terms.

Need Help?

If you have any concerns related to these Terms of Service, feel free to reach out to us at: support@pellikanz.com